Features
The whole lodge.
In one place.
Nine modules. Every workflow a lodge needs to run, settle and grow, with the texture of African hospitality baked in from line one.
01 · Reservations
A calendar that thinks like a host.
Move a booking from one room to another. Block off maintenance days. One calendar is the source of truth for the desk and the agencies, and for your own website and the OTAs once those channels are live.
- Room moves from the booking panel
- One grid for direct and agency bookings, and OTA bookings once channels are live
- Deposits, balances and folios tracked per booking
- Group bookings across several rooms and provisional holds
02 · Guests
Profiles built for border posts.
African travel often means visas, passports and arrival-card paperwork. Hoyo captures the details once per stay and reuses them for the immigration return.
- Passport and ID details captured once per stay and reused for the immigration return
- Allergies, anniversaries, repeat-guest tags
- Digital check-in in EN and PT
- Per-room QR guides for breakfast hours, WiFi, dive times
PASSPORT
Sofia Mendoza
Portugal · PRT
Check-in
03 · Compliance and reporting
The Mozambique admin engine.
The part international systems forget. Hoyo turns the guest data you already capture into the returns Mozambican properties have to file (immigration, municipal tourism tax and monthly statistics) prepared in print-ready formats.
- Foreign-guest immigration returns, organised and print-ready
- Municipal tourism tax calculated per stay and totalled monthly
- Statistical figures: nationality, guest-nights, occupancy
- You stay in control of what you submit. Hoyo prepares, you decide
Immigration return · May
Print-readyTourism tax
2,520 MZN
Guest-nights
21
04 · Reports
Numbers your accountant will love.
Print-ready, auditor-friendly reports across the numbers you actually run on: occupancy, outstanding receivables, cancellations, IVA-inclusive totals and FX-converted revenue.
- Occupancy and booking analysis reports
- Outstanding receivables by agency
- Cancellation and no-show tracking
- Multi-currency revenue at the day's market rate
Occupancy · 2026 YTD
78%
Guest-nights
1,248
05 · Staff and HR
Roster, attendance, payroll.
Schedule housekeeping shifts, log clock-ins and run payroll without leaving Hoyo. Built for teams of 6 or 60.
- Shift scheduling
- Attendance imported from the fingerprint clock
- Payroll runs with statutory deductions
- Staff records, contracts and documents
Roster · this week
12 to 18 May
Joaquim
Housekeeping
Beatriz
Front desk
Mateus
Kitchen
Lina
Housekeeping
06 · Agencies
Agency management, finally sane.
At a lodge like ours, most bookings arrive through agents and OTAs. Hoyo treats them as first-class: STO uploads, tiered rate cards, commission tiers and a message thread per agency.
- Tiered rate cards (10% / 20% / 30% / corporate)
- STO upload and contract storage
- Commission tiers on every agency
- Per-agent booking pipeline visibility
Agency mix · May
33 bookings
07 · Multi-property
From one lodge to a portfolio.
Hoyo is multi-tenant from the foundations. Each property's guests, rates and reports are separated in the system, not by habit, so adding the next one adds a property, not a second system.
- Per-property data separation, enforced in the system, not by habit
- Separate ledgers, shared guest history where you want it
- Staff permissions set per property
- Group-level roll-up reporting, rolling out
Group view
Sandpiper Coast Group
Sandpiper Beach Lodge
78%
Sandpiper Island Camp
64%
Sandpiper Bush Retreat
91%
Separated per property · group roll-up rolling out
08 · Channels and OTAs
One calendar, every channel.
Hoyo is built to drive Expedia, Agoda and the other main OTAs through Channex, a channel manager already certified with those OTAs. Rates, availability, stop sell and minimum stay go out from the Hoyo calendar, and bookings come back into it. Our own certification with Channex is in progress and no OTA is connected through Hoyo yet, so we confirm in writing what your property can use, and when, before you commit.
- Rates, availability, stop sell and minimum stay pushed from one grid
- OTA bookings land on the same calendar as your direct ones
- Room types and rate plans mapped per channel
- In certification with Channex, confirmed per property before go-live
Channels
via Channex
One calendar
Rates · availability · stop sell · min stay
Certification in progress, confirmed per property
09 · Payments and connected finance
Paid online, and reconciled.
MozPay is built into Hoyo, so once it is switched on a guest can book on your own website and pay there and then by Visa or Mastercard, in meticais. Behind the desk, Hoyo will read certified invoices, receipts, payments and till sessions from the invoicing system your accountant already uses. MozPay is rolling out now and connected finance is in development.
- Direct bookings from your own website, paid online (rolling out)
- Visa and Mastercard, charged in meticais
- How payments settle for your property is confirmed in writing before your first payment
- Certified invoices, receipts and till sessions read from the invoicing system you already use (in development)
- Hoyo is not an AT certified invoicing system, it will connect to one
Deposit due
MozPay
1 USD = 63.90 MZN · rate shown before payment
Recorded on the booking
See what was built on a real lodge.
We will show you the calendar, the reports and the payroll on a working system. 30 minutes, no slides.
Request a demo