Start at the lodge.
Workflows are shaped with the manager and front desk team at Vilanculos Beach Lodge. The people doing the work help shape the software.
Our story
Hoyo began at a working lodge on the Mozambican coast, shaped by the people who run it.
IllustrativeVilankulo, Inhambane, Mozambique
Vilanculos Beach Lodge
Why Hoyo exists
IllustrativeFor ten years, a lodge on the Mozambican coast ran on Excel, WhatsApp and handwritten folios. As the lodge grew, that patchwork could no longer keep up.
The team began building around the reality at the desk: several currencies, guest paperwork and a connection that can drop. Reservations came first, then the records and routines around each stay.
Vilanculos Beach Lodge, on the Mozambican coast, has run its front desk on Hoyo since September 2026: the reservations calendar, the guest records, the immigration and tourism tax returns and the reports. It was written at the front desk, with the people who work it.
From lodge to software
On the Mozambican coast, ten rooms, one spreadsheet, a lot of WhatsApp. The reality that would become Hoyo's foundation begins.
After a decade of growth, Excel and paper folios can no longer keep up with the lodge.
The team starts writing the system the lodge actually needs. Reservations first. Then guests, staff and agencies, module by module.
The front desk moves onto Hoyo in September. We open it up to other African lodges who recognise the same problems.
What we believe
Workflows are shaped with the manager and front desk team at Vilanculos Beach Lodge. The people doing the work help shape the software.
African lodges juggle several currencies, tourism taxes and agency commissions. Hoyo treats all of it as first-class, and we confirm in writing how payments settle for your property before you take one.
Hoyo needs a connection for a new booking. The printed daily sheet keeps arrivals, departures and rooms to hand while the line is down. Key the day in when it returns.
Folios, statements and agency reports should be clear on screen and on paper. Print clarity is part of the product.
A Lumanaire venture
Hoyo is built in South Africa and it runs on the Mozambican coast. Support is on the line in your own time zone.
Software engineers and designers work alongside the people who run the lodge. We set up rooms, rates, staff and reports with you, and train the desk in English or Portuguese. Where training needs someone on site, we say so before you sign.
Where Hoyo runs
Inhambane, Mozambique
Where Hoyo is built
CAT, UTC+2
IllustrativeSee the calendar, guest records and reports on a working system in your walkthrough.